1. In the event of requesting a replacement of a faulty item you must return the original item, all accessories in original packing within 30 days of receipt.
2. The returned item will be inspected by our Quality Control Department.
3. When the product has been authorized as eligible for replacement we will send you a replacement.
4. Replacements are typically processed within 30 days of inspection.
1. You must submit a request for a refund within 30 days of receipt.
2. Item must be unused and in original packaging including any accessories.
3. The returned item will be inspected by our Quality Control Department.
4. After the inspection and only if the product is eligible for a refund, the funds will be deposited to your credit/debit card or PayPal account.
5. Refunds are typically processed within 30 days of Quality Control Inspection.
6. Shipping and handling charges are not refundable. You will be responsible for paying your own shipping costs when returning your item.
8. When returning an item we strongly recommend obtaining proof of postage. We cannot accept responsibility for parcels lost in transit.